We pride ourselves in everything we can do for you, yet we strive for complete customer satisfaction. We are available 24/7 so regardless of the hours, do not wait, call our expert technicians today!
★ ★ ★ ★ ★
I just purchased a condo with a leaky bathroom sink issue. Wasn't sure if the supply line needed to be replaced or maybe the faucet handle cartridge. So I did my own research on YouTube, but decided to let a professional check this out (because let's be honest, I have no business trying to "fix" this).
I called Fred and had an appointment the NEXT day. He was early, gave me an estimate, gave me options and advice, and let me decide (which was to replace the faucet fixture since it was rotted/rusted and the cartridge needed replacing anyway). I went to Home Depot to grab the new faucet fixture. Although he told me EXACTLY what I needed to buy, my dumb self got flustered, feeling in a hurry and not finding a Home Depot helper... and bought the wrong darn fixture! WTH is wrong with me! I had one job. Fred was kind and told me I bought the wrong one.
Here is what was truly impressive: Fred went to Home Depot WITH ME (only about 1.5 miles away) to choose the right one. He went through a few boxes and helped me pick a good brand, with good quality and at a decent/moderate price. Who does that?!!?? I'll tell you who. My dad would. Only my dad. So I am so grateful I called American Ace. He installed it quickly and, after a week, all is well in my bathroom!
- Chancie H.
★ ★ ★ ★ ★
So the AC decided to act up during all of this summer heat! So what were we to do? We asked Neighbors for recommendations, I looked online, and in the end we landed on Fred here with American Ace. I'm so glad that we did!
Fred and his assistant showed up promptly at 8 AM (he gave me a window between 8 and 10, but I shared with him via text that I had a meeting at 830... No problem was his reply). They worked on the AC system for about 35 minutes insuring that everything was cleaned and in proper working order. They really went above and beyond! Best part, is that they cleaned up their entire mess (unlike a lot of other AC repair folks that we've had in the past).
If you're looking for a solid individual, that not only says what they're going to do but then actually does it then look no further... Fred is your guy! Oh, and he stayed within his estimate $ figure as well (sometimes this is the biggest pain point, right?!?)
Here's the rundown:
Satisfied: Yes Return: Yes Advocate: Yes
- Sam P.
★ ★ ★ ★ ★
Fantastic service. Promptly on time (actually early). Serviced my AC and provide education on water leak prevention..etc. highly efficient and I will use them again for all my AC/Heating needs.
- Delissa A.
★ ★ ★ ★ ★
I'm very impressed by Rom and Fred. Fred scheduled an attic water leak repair and Rom arrived within an hour. The copper pipe in this 14 year old house Garden Gate house was leaking into the ceiling. Rom replaced the section of leaking pipe. He is a real professional! The repair was completed in less than two hours after I called! The charge for the repair was reasonable.